All Sales Are Final
Return and Refund Policy
Thank you for choosing Koora Club, where we blend luxury and streetwear with a passion for sports. Every product we design is crafted with precision, individuality, and an uncompromising commitment to quality. Please review our Return and Refund Policy carefully before completing your purchase.
All Sales Are Final
At Koora Club, all our products are made-to-order to ensure a unique and personalized experience for every customer. As such, we are unable to accept returns, exchanges, or cancellations once an order has been placed. By completing your purchase, you acknowledge and agree that all sales are final.
Quality Assurance
We take immense pride in delivering premium apparel that meets the highest standards. Each item undergoes thorough quality checks before being shipped. If you receive a defective or damaged item, please contact our support team within 14 days of delivery. Include detailed information and photos of the issue, and we will work diligently to resolve the matter.
Shipping Issues
If your order is lost or damaged during transit, notify us immediately at kooraclubstore@gmail.com with your order number and a description of the problem. We will coordinate with our shipping partners to investigate and resolve the issue as swiftly as possible.
Order Modifications and Cancellations
Orders enter production within 1-2 days of placement. Unfortunately, we cannot accommodate modifications (e.g., size, color, or design changes) or cancellations after the 24-48 hour window. Please double-check your order details before completing your purchase to ensure accuracy.
Policy Updates
Koora Club reserves the right to update or modify this policy at any time. Changes will take effect immediately upon being posted to our website. We encourage customers to review our policies periodically to stay informed.
Contact Us
For any questions, concerns, or issues regarding your order, please don’t hesitate to reach out to us:
📧 Email: kooraclubstore@gmail.com
Our team is here to assist you and ensure your experience with Koora Club is exceptional from start to finish.
Thank you for supporting Koora Club. Your loyalty inspires us to continue creating standout designs that celebrate the love of sports and fashion.